Power outages, gas leaks, and all other emergencies for services provided by VMUS should be reported promptly using the emergency hotline.

Residential utility-related emergencies should be reported by dialing 911 by or contacting your service provider directly.

Potential hazards should not be disregarded.  Any suspicions of a gas leak or rupture should be immediately reported to VMUS.  VMUS and its contractors are highly trained and qualified to recognize and react to any abnormal operating conditions that may occur.

Should you suspect a gas leak or rupture:

• Warn others and evacuate to a safe location immediately.
• Avoid sources of ignition such as smoking, operating electric appliances/devices or vehicles, using a phone or cell phone, switching on/off lights, or any other action that might create a spark.
• From a safe place call VMUS immediately at 1-877-760-8687, or call 911